Hello and Welcome to The Wine Country Guest House, 217 N Division St., Walla Walla, WA 99362.

We are so glad you decided to stay with us, and hope you enjoy your time in Walla Walla! We are happy to share this special place with you and truly hope you enjoy it as much as we do! Here, the sun drenches the valley and the moon shines over the Blue Mountains, the local produce and restaurant scene is fantastic, and the wines are among the best in the world. Life does not revolve around rush hour traffic and corporate deadlines, but rather the expansive vineyards and farmlands that connect us to our neighbors. 

Please make yourself at home and let us know if there is anything we can do to make your stay more relaxing or enjoyable. The owners, along with their 4, friendly dogs, reside in the main house. They plan to stay out of your way and make sure you have all the privacy you desire. 

This book contains information about your rental and the area to help you maximize the enjoyment of your stay. You should find everything you need, but if you have any questions that aren’t covered in here, please feel free to reach out to our property management team.  

Please enjoy your stay! 

The Berkshire Hathaway, Walla Walla Management Team

Property Management Contact Information: 

If you need assistance, please contact our team in whichever way is most convenient for you and your group: 

  • Message our team through the rental service platform

  • Call 509.876.0102, ext 850 

  • Email to info@vacationrentalswallawalla.com  

Emergency Contacts: 

In case of an emergency – Dial 911 

To report a non-emergency: Dial (509)527-1960 

Address 217 N Division, St. Walla Walla, WA 99362 

Cross Street: Isaacs 

Nearest Hospital: 

Providence St. Mary Medical Center 

401 W Poplar Street, Walla Walla, WA 99362 

509.897.3320 

 Walk-In Clinics: 

Providence Express Care Eastgate 

508 N Wilbur Avenue, Walla Walla, WA 99362 

888.227.3312 

Walla Walla Clinic, Walk-In Clinic 

55 W Tietan Street, Walla Walla, WA 99362 

509.525.3720 

Fire Stations: 

Fire Station 1 

200 S. 12th Avenue, Walla Walla, WA 99362 

509.527.4429 

 Fire Station 2 

170 North Wilbur Avenue, Walla Walla, WA 99362 

509.529.4083 

Important Information: 

Parking: 

The owners have provided 1 off street parking spot located in the driveway, behind the house. Please park along the west side of the driveway, adjacent to the brown fence. Please be respectful and DO NOT block the owners ability to get their vehicle in and out of the garage.

House Rules:  Please help us ensure a safe and enjoyable time! 

  • Check-in time is 3pm and Check-out time is by 11am.

  • Persons other than those in the Guest Party Reservation may not stay overnight in the property. Any other person in the property is the sole responsibility of The Guest. 

  • This is a NON-smoking house. Smoking of any substance, be it legal or not, is not allowed. Any and all forms of smoking, including but not limited to, cigars, electronic cigarettes, and personal vaporizers are strictly prohibited (RCW 70.160) 

  • Outdoor activities should be conducted quietly after 10pm or moved indoors.  

  • No firearms, fireworks, or explosives of any kind are allowed on the premises. Failure to abide by this rule will result in the immediate expulsion of the renters and guests with no refund of unused rent, fees, or deposits. 

  • Please do not damage the house or its contents, inside or out. Should something happen and damage occurs, please notify Property Management immediately. We reserve the right to charge an additional fee for any stolen or damaged items. 

  • Only use appliances for their intended uses. 

  • When you leave, please make sure all windows and doors are closed and locked. 

  • Maximum Occupancy is stated in the listing. The City of Walla Walla Guidelines for Short Term Rentals prohibits events or large gatherings at this property. 

  • Systems Failure Notice: In case of failure of a system or amenity during your stay, including but not limited to: water, sewer, heating, air conditioning, electrical, mechanical, ventilation, structural systems, major appliances, or entertainment equipment, we shall make every effort to repair them as soon as possible. You agree to permit access to the rental to make repairs.   

  • This vacation rental is privately owned. The owner is not responsible for accidents, injuries or illnesses that occur while on the premises or its facilities. The owners are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or its facilities or others whom they invite to use the premises or facilities. 

  • Failure to abide by these rules will result in the immediate expulsion of the renters and guests with no refund of unused rent, fees, or deposits. 

Pet Policy: 

ABSOLUTELY NO PETS! Although the owners love animals and have 4 dogs of their own, please leave your furry friends at home.

Guests who bring pets on property without permission may be subject to additional fees for cleaning or repairs if needed. 

Outdoor Space: 

Make yourself at home and take advantage of the park-like setting! We have taken great care to designate a serene and private area for you to enjoy!  The owners will make every effort to keep their dogs inside while you are enjoying the backyard.

Please note: the dogs are extremely friendly, and given the chance, they’d love to greet you through the fence! If you take a minute to stop and say hello, you’ll have 4 new furry best friends.

Checking Out: 

Our standard checkout time is at 11am. Our team of professional housecleaners will be along shortly after to prepare our home for the next guests. Please give our housekeeping staff a head-start by doing the following upon check out: 

Personal Belongings  Be sure to check for personal items in all the drawers and under beds. While we are happy to ship any items that are left behind, we ask for a $25 dollar flat fee to cover our time and shipping costs. 

Return Thermostat to Original Settings  We want you to be as comfortable as possible during your stay.  Please turn all HVAC units off upon your departure. 

Furnishings  If you have moved any furnishings, please return to their original position. 

Empty Refrigerator  Please make sure to clear out any perishable items. 

Dishwasher  Please load and start the dishwasher before you depart.  

Linens  Please leave any used towels on the floor of the shower. Our cleaning crew will gather all used linens and take them to be professionally laundered. 

Security  Please ensure all doors are locked and lights are turned off.  

Let us know We love to hear how you enjoyed your stay! Be sure to leave us a review online. 

How To: 

Access the Internet 

Network: Division St.  Password: Guesthouse1

Watch Television 

We’re pleased to include a SMART TV for your stay! Every setup is a little different, so please take a few moments to try the following steps if you are having trouble: 

  • To operate the television there are two remotes, one for the television, to control the cable and one for the Smart TV. 

  • The television remote can be used to turn the television on or off as well as control volume and channel selection.

  • Please feel free to use the Smart remote to log yourself into any of your own streaming services through this device. 

Operate Heating & Air Conditioning  

The guest house is equipped with baseboard heat and there is one in the living space and one in the bedroom.  The bathroom floor is heated and it’s controlled by the thermostat on the wall. There is also a small cadet heater in the bathroom. Just turn the knob until you hear the fan turn on. 

Kitchen 

There is a full kitchen and please feel free to use our cooking tools and pantry items. Don’t forget to clear out all your perishable items upon your departure. 

Coffee  

Please enjoy the coffee and cream may be found in the refrigerator and sugar near the coffee pot. Directions: One heaping tablespoon of coffee grounds for every 2 cups of water. For example, 10 cups of water would require 5 tablespoons of coffee. 

Dishwasher 

Don’t worry about lengthy clean ups here! There is a dishwasher for your convenience and detergent tabs are located under the sink. 

 Washer & Dryer 

There are no laundry facilities available for use on site. If laundry service is needed, East-gate Laundromat is located just up the street at 1759 E Isaacs Avenue. 

Extra Linens 

We have stocked the house with plenty or clean linens and towels. 

Bathroom Amenities 

Soaps, shampoo, and conditioner are provided for your convenience.  

Garbage & Recycling 

Garbage and Recycle bins are located in the driveway. The black bin is for regular trash and the blue bin is for recycling. The City of Walla Walla does NOT offer glass recycling, nor does it have a glass recycle drop-off, simply discard the glass into the regular garbage bin. They also DO NOT except plastic of any kind, please discard in the black bin.

Please do not leave bags of garbage on top of or next to the bins as it may end up strewn about. If you have an excess of trash upon your departure, please leave the bags in the back entry and our housekeeping staff can dispose of it properly. Collection day is Thursday, and our housekeeping staff is responsible for the pickup and return of the bins. 

Ants

These little buggers are everywhere in Walla Walla! We work exclusively with Walla Walla Pest Control to spray a safe, non-toxic substance to reduce their presence. However, sometimes, they’re just extra tenacious and pop up as unwelcome guests. If you see there little guys please let us know if you would like us to attempt to schedule an emergency visit from the exterminator or if you’d prefer to have us wait until you check out. Either way, we appreciate your understanding.

Where to Go and What to Do

For a complete list of restaurants, shops, wineries and things to do…please visit www.wallawalla.org

Grocery Stores 

Albertson’s - 450 N Wilbur Ave, Walla Walla, WA 99362 

Safeway - 215 E Rose St, Walla Walla, WA 99362 

Walla Walla’s Harvest Foods - 905 S 2nd Ave, Walla Walla, WA 99362 

Super 1 Foods - 710 S 9th Ave, Walla Walla, WA 99362 

 Coffee 

Livit Coffee Co. - 1509 E Isaacs Ave, WW, WA 99362 (7am Fri, 8am Sat, Closed Sunday) 

Walla Walla Roastery – 290 A Street (M-F 7:30- 5 pm, Sat 9 to 4, Closed Sunday) 

Coffee Perk - 4 S 1st Ave (Downtown), WW, WA 99362 (7am M-F, 7:30am Sat/Sun) 

Colville Street Patisserie – 40 S Colville Street (M-Th 9 am, Fri-Sat: 9 am-9 pm, Sun: 9-6) 

 Farmer’s Market 

The Downtown Farmers Market is Walla Walla’s premier market that operates each Saturday from May through October. The market is held at the corner of Main & Fourth Streets in historic Downtown Walla Walla. The market features locally grown produce, beautifully crafted artisan wares, and great eats prepared on site. 

Good Neighbor Guidelines - To ensure an enjoyable stay, please remember you are within a neighborhood and respect your neighbors.

NOISE Loud noises in residential areas, including loud music and raucous social gatherings, are prohibited. Violation of the noise ordinance may lead to a misdemeanor charge and be subject to a fine not to exceed $1,000, up to ninety days in jail, or both.

PARKING Please park on‐site, if there are available off‐street parking areas, and obey any posted parking signs. Please be mindful of the neighbors when parking cars on the street. In many areas, on‐street parking is limited and utilizing this parking can have a negative impact on surrounding residents. In addition, do not block driveways or fire hydrants.

REPORTING City residents may call the Walla Walla Police Department to report an issue. The non‐emergency number is 509‐527‐1960. If you are experiencing an emergency, please dial 911. City residents may also call the short‐term rental local contact. The contact list may be found on the city’s website here. www.wallawallawa.gov

YOU ARE STAYING IN A NEIGHBORHOOD Please use common courtesy and respect the neighborhood in which you are staying. Violations can result in citations, fines, and a revocation of the short‐term rental authorization.

EVENTS NOT PERMITTED Events such as bachelor/bachelorette parties, weddings, receptions, corporate retreats, family reunions, or other large events are not permitted. You are renting a residential property and the use is to be consistent with City of Walla Walla regulations

 

 Thank you and safe travels!